RUL Student Complaint Form

Student Complaint Form

This form should be used to submit a request for a Complaint Review.

Ravensbourne's Student Complaints Resolution Procedure can be found on Page 200 of the General Academic Regulations

Should you require this form in an alternative format, please contact: [email protected]

Contact Information

Student ID (e.g. 20123456) *

Title

First Name *

Last Name *

Personal Contact Email Address *

Your Ravensbourne Student email address

Mobile *

Course Details

Which course are you studying? *

Which year are you in (UG Only)?

Complaint Details

Would you like to discuss your complaint further with us? *

When would be a good time to call you?

Please outline your complaint in detail. *

Please state how you would like your complaint resolved. *

We usually only consider formal complaints that have been raised as a concern first. Please specify which applies to you. *

Supporting Evidence

If you would like to upload any evidence to support your complaint please do so below

Evidence to support your complaint

Drop file here to upload

Allowed Extensions: .doc;.docx;.txt;.rtf;.pdf;.zip;.rar;.png;.jpg;.bmp;.jpeg

Concern Details

Who did you raise your concern with? *

Please specify the outcome and why you are unhappy with it.

Equality and Diversity

We monitor equality and diversity as part of the Student Complaints Resolution procedure to make sure that students with protected characteristics are not disproportionately affected by complaints.

This section is optional and any information provided will be separated from the rest of your complaint

Gender

Ethnicity

Disability /Learning Needs

Please outline any reasonable adjustments you require during the Student Complaints Resolution Procedure

Declaration

By submitting this form you are agreeing that the information is true, and that you are willing to answer further questions relating to it.

You are also confirming that you have read the Student Complaints Resolution Procedure and the Complaints & GDPR Guidance.

A copy of your responses will be emailed to the address that you provided.